Last Updated: April 2026
1. Introduction
Aris Basketball Club (“Aris BC”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
Aris Basketball Club (Aris BC)
Address: 2 Grigoriou Lambraki Str., Thessaloniki, 54636, Greece
Email: info@arisbasketball.com
3. Legal Framework
We process personal data in accordance with:
- Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
- Greek Law 4624/2019
- ePrivacy Directive 2002/58/EC
4. Personal Data We Collect
4.1 Information You Provide
- Full name
- Email address
- Telephone number
- Postal address
- Account credentials (if applicable)
- Purchase and transaction details
- Communications with us
4.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
4.3 Marketing and Preferences
- Newsletter subscription details
- Marketing preferences
- Participation in surveys, contests, or promotions
5. Purposes and Legal Bases for Processing
| Purpose | Legal Basis |
|---|---|
| Website operation and security | Legitimate Interest |
| Ticket and merchandise purchases | Contractual Necessity |
| Customer support | Legitimate Interest |
| Sending newsletters and marketing communications | Consent |
| Compliance with legal obligations | Legal Obligation |
| Analytics and performance monitoring | Consent |
| Fraud prevention and security | Legitimate Interest |
6. Data Sharing and Recipients
We may share your personal data with:
- CRM and marketing providers (e.g., Arenametrix)
- Payment service providers and financial institutions
- Ticketing and e-commerce partners
- IT and hosting service providers
- Analytics providers (e.g., Google Analytics)
- Public authorities where required by law
All third parties process data under appropriate Data Processing Agreements (DPAs).
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
8. Data Retention
| Data Category | Retention Period |
|---|---|
| Account Data | Duration of the account + up to 5 years |
| Transaction Data | Up to 10 years (legal/tax obligations) |
| Marketing Data | Until consent is withdrawn |
| Contact Requests | Up to 2 years |
| Analytics Data | According to provider settings (typically up to 24 months) |
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
Requests can be submitted to info@arisbasketball.com.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):
Website: https://www.dpa.gr
10. Data Security
We implement appropriate technical and organizational measures, including:
- SSL encryption
- Secure servers
- Access control mechanisms
- Data minimization and confidentiality procedures
11. Children’s Privacy
Our website is not intended for children under the age of 16 without parental consent. If we become aware that such data has been collected, it will be promptly deleted.
12. Automated Decision-Making and Profiling
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on users. If this changes, this policy will be updated accordingly.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
📧 info@arisbasketball.com
